Terms of Service
Last updated: March 31, 2026
Please read these Terms carefully. By accessing or using our Site or services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our Site or services.
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Vantage Frame, LLC ("Vantage Frame," "we," "us," or "our"), a limited liability company. These Terms govern your access to and use of our website at vantageframe.com (the "Site") and all web development, AI automation, and related digital services we provide (collectively, the "Services").
By accessing the Site or engaging our Services, you represent that you are at least 18 years of age, have the legal authority to enter into these Terms, and agree to be bound by them. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity.
2. Services
Vantage Frame provides web development, AI lead automation, client portal development, SEO, and related digital services to businesses. The specific scope, deliverables, timeline, and pricing for any engagement will be outlined in a separate Statement of Work ("SOW"), proposal, or service agreement mutually agreed upon by both parties.
These Terms apply to all Services provided by Vantage Frame. In the event of any conflict between these Terms and a signed SOW or service agreement, the SOW or service agreement shall take precedence with respect to the specific engagement.
Free Lead Audit
The free lead audit offered on our Site is a complimentary, no-obligation assessment of your current web presence and lead capture process. The audit is provided "as is" and does not constitute a guarantee of results. Requesting an audit does not create a client relationship or obligate either party to enter into a paid engagement.
3. Payment Terms
Project Fees
All fees for Services will be specified in the applicable SOW or proposal. Unless otherwise agreed in writing, payment schedules typically require a deposit (50% of the total project fee) before work commences, with the remaining balance due upon project completion and prior to final delivery or launch.
Late Payments
Invoices not paid within the agreed payment terms may accrue interest at a rate of 1.5% per month (or the maximum rate permitted by law, whichever is lower). Vantage Frame reserves the right to suspend or terminate Services for accounts more than 30 days past due. Client shall be responsible for all costs of collection, including reasonable attorneys' fees.
Refund Policy
Deposits paid to commence a project are non-refundable once work has begun, as they compensate for time and resources allocated. If a project is cancelled by the Client after work has commenced, the Client shall pay for all work completed to date, calculated at our standard hourly rate, in addition to any non-refundable deposits.
4. Intellectual Property
Client Ownership
Upon receipt of full payment, Vantage Frame assigns to the Client all rights, title, and interest in and to the custom deliverables created specifically for the Client under the applicable SOW, including website designs, code, and written content developed exclusively for the project.
Vantage Frame Retained Rights
Vantage Frame retains ownership of all pre-existing intellectual property, tools, frameworks, libraries, templates, methodologies, and know-how used or developed in connection with the Services ("Background IP"). Any Background IP incorporated into Client deliverables is licensed to the Client on a non-exclusive, perpetual, royalty-free basis solely for the Client's own business purposes.
Portfolio Rights
Unless otherwise agreed in writing, Vantage Frame reserves the right to display work completed for Clients in its portfolio, case studies, and marketing materials. If you wish to restrict this use, please notify us in writing before project commencement.
Third-Party Licenses
Some deliverables may incorporate third-party software, fonts, stock images, or plugins that are subject to their own licensing terms. Client is responsible for maintaining any required licenses for third-party assets used in their projects.
5. Client Responsibilities
To ensure the successful delivery of Services, Client agrees to:
- Provide timely feedback, approvals, and content required for project progress
- Ensure all materials provided to Vantage Frame are owned by the Client or properly licensed
- Designate a primary point of contact with authority to make project decisions
- Maintain accurate and current account and contact information
- Notify Vantage Frame promptly of any changes that may affect project scope or delivery
Delays caused by Client's failure to fulfill these responsibilities may result in project timeline adjustments and additional fees at Vantage Frame's standard rates.
6. Confidentiality
Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the Services ("Confidential Information"), and to use such information solely for the purpose of fulfilling obligations under these Terms. This obligation does not apply to information that: (a) becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party; (c) is independently developed without use of Confidential Information; or (d) is required to be disclosed by law or court order.
7. Warranties and Disclaimers
Our Warranties
Vantage Frame warrants that it will perform the Services in a professional and workmanlike manner, consistent with generally accepted industry standards. We warrant that, to our knowledge, deliverables will not infringe on third-party intellectual property rights.
Disclaimer of Warranties
EXCEPT AS EXPRESSLY SET FORTH ABOVE, THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE SERVICE. VANTAGE FRAME DOES NOT WARRANT THAT THE SITE WILL BE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
No Guarantee of Results
Vantage Frame makes no guarantee of specific business outcomes, including but not limited to lead volume, conversion rates, revenue growth, or search engine rankings. Results depend on many factors outside our control, including market conditions, competition, and Client's own business operations.
8. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VANTAGE FRAME, LLC, ITS MEMBERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL VANTAGE FRAME'S TOTAL AGGREGATE LIABILITY TO CLIENT EXCEED THE TOTAL FEES PAID BY CLIENT FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
9. Indemnification
Client agrees to indemnify, defend, and hold harmless Vantage Frame, LLC and its members, employees, contractors, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) Client's violation of these Terms; (b) Client's use of the Services or Site; (c) any content or materials provided by Client; or (d) Client's violation of any law or third-party rights.
10. Term and Termination
These Terms remain in effect for as long as you use the Site or engage our Services. Either party may terminate an ongoing service engagement with 30 days' written notice. Vantage Frame may terminate immediately upon Client's material breach of these Terms, including non-payment.
Upon termination, Client shall pay for all Services rendered through the termination date. Sections relating to intellectual property (to the extent applicable), confidentiality, warranties, limitation of liability, indemnification, and governing law shall survive termination of these Terms.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles. Any dispute arising under these Terms shall first be subject to good-faith negotiation between the parties for a period of 30 days.
If the dispute cannot be resolved through negotiation, the parties agree to submit the matter to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Georgia. Judgment on the award may be entered in any court of competent jurisdiction. Nothing in this section prevents either party from seeking emergency injunctive relief in a court of competent jurisdiction.
12. Miscellaneous
Entire Agreement
These Terms, together with any applicable SOW or service agreement, constitute the entire agreement between you and Vantage Frame regarding the subject matter hereof, and supersede all prior negotiations, representations, warranties, and understandings.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
Waiver
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Vantage Frame's failure to assert any right under these Terms shall not constitute a waiver of that right.
Assignment
You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations freely, including in connection with a merger, acquisition, or sale of assets.
13. Contact Us
If you have questions about these Terms of Service, please contact us: